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Accessibility Statement – Ally App

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Last updated: 31 March 2026

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Aumio GmbH is committed to making its app and mobile applications accessible in line with applicable digital accessibility regulations, in particular the German Accessibility Strengthening Act (Barrierefreiheitsstärkungsgesetz, BFSG). This accessibility statement applies to the Ally app for iOS and Android:

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  • https://play.google.com/store/apps/details?id=com.aumio.ally
  • https://apps.apple.com/app/id6753213531

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1. Compliance status

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The accessibility requirements are derived from the Barrier-Free Information Technology Ordinance (BITV 2.0) and the Web Content Accessibility Guidelines (WCAG) 2.1, conformance level AA.

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The app is partially compliant with these requirements.

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Ally supports various system-level accessibility features from Apple iOS and Google Android, in particular:

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Kategorie iOS / iPadOS Android
Sehen VoiceOver (Screenreader), Zoom/Lupe, Display- u. Text-Anpassungen (größere Schrift, Kontrast, Farbfilter, etc.) TalkBack (Screenreader), Zoom/Lupe, Display- u. Text-Anpassungen (größere Schrift, Kontrast, Farbfilter, etc.)
Motorik Switch Control (Schaltsteuerung bei Einschränkung m. Feinmotorik), AssistiveTouch (virtueller Button für Steuerung), Voice Control (Bedienung per Stimme) Switch Access (Schalterzugriff bei Einschränkung m. Feinmotorik), AssistiveTouch (virtueller Button für Steuerung), Voice Access (Bedienung per Stimme)
Hören Kompatibilität / Unterstützung für Hörgeräte, Live Captions (Untertitel für Audioinhalte) Kompatibilität / Unterstützung für Hörgeräte, Live Captions (Untertitel für Audioinhalte)

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2. Non-accessible content 

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Despite our efforts, some areas of the app may not yet be fully accessible. These include:

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  • Alt text for images and graphics that is sometimes missing or insufficient
  • Some icons or controls without a clear label
  • Screen reader compatibility that has not yet been fully implemented in some areas
  • No continuous audio guidance throughout the app
  • The app is operated primarily via touchscreen; full voice control is not currently supported

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Audio content is optional and is not required to use the app or progress through the program.

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We are continuously working to further reduce these barriers. 

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3. Barriers due to disproportionate burden

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Some barriers in our app cannot be resolved in the short term for reasons of disproportionate burden. These include:

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  • Complex interactive features: Certain interactive features and specific functions in our app require significant financial and personnel resources to make them fully accessible. We continuously review options for improvement, but due to the high costs involved we cannot eliminate every barrier immediately.

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4. Feedback and contact details

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If you have noticed any barriers to accessing content in our app, please feel free to contact us. We welcome your feedback and will do our best to resolve reported barriers as quickly as possible, within what is technically and economically feasible:

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Postal address: Aumio GmbH, Mühlenstraße 8a, 14167 Berlin

By email: contact@aumio.de

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5. Enforcement body

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If you do not receive a satisfactory response to communications or inquiries about accessibility, you can contact the enforcement body. The

enforcement body will help you assert your rights.

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German Enforcement Body for Digital Accessibility

State Commissioner for Digital Accessibility

Jüdenstraße 1

10178 Berlin

Phone: 030 90223-1515

Email: Digitale-Barrierefreiheit@senatskanzlei.berlin.de

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Emergency help

The Ally app only provides guidance to people who are not living with a mental illness.

If you or a family member urgently need psychotherapeutic help, please contact the following resource immediately:
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telefonseelsorge.de
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+49 (0)800 111 0 111

Psychosocial support from the Dachverband Gemeindepsychiatrie (national community psychiatry association)
obeon.de

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